Terms of service

Terms of Service
Effective Date: July 1, 2025

Welcome to Elimè! These Terms of Service ("Terms") govern your access to and use of our website, www.elimehealth.com (the "Site"), and the purchase of any products or services from Elimè, including Mediator Release Tests (MRT). By using our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.


1. Eligibility

You must be at least 18 years of age to purchase products from Elimè. By placing an order, you confirm that you are legally able to enter into binding contracts.


2. Health Disclaimer

Elimè does not provide medical advice, diagnosis, or treatment. All content on this Site is for informational and educational purposes only. Our products, including MRT testing kits, are not intended to diagnose, treat, cure, or prevent any disease. The MRT test should be used as a complementary tool, not as a replacement for professional medical evaluation. Always consult with your licensed healthcare provider before making any medical decisions.


3. No Guarantees of Results

Individual results from the MRT test and nutrition recommendations may vary. We do not guarantee any specific outcomes or improvements in symptoms. The effectiveness of the MRT test depends on many factors, including your personal adherence to dietary or lifestyle recommendations.


4. Product Information and Orders

All prices and product descriptions are subject to change without notice. We reserve the right to refuse or cancel any orders at our sole discretion, including but not limited to situations where the product or service appears to be mispriced or where payment cannot be processed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You are responsible for any errors in shipping or personal information provided.


5. Test Processing and Timelines

Upon purchasing an MRT test, you will receive a test kit along with instructions. The test requires a blood draw. It is your responsibility to complete the blood draw and return the sample to the lab in the appropriate time window. Elimè is not liable for delayed shipments, incomplete tests, or tests invalidated due to improper sample handling.


6. Shipping and Returns

Due to the nature of diagnostic testing, all sales are final. Once the kit has shipped, refunds are not permitted. If your kit is lost or damaged in transit, please contact us at [insert email] within 7 days of delivery confirmation.


7. Limitation of Liability

To the fullest extent permitted by law, Elimè and its affiliates, officers, agents, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our Site, services, or products. This includes but is not limited to any injury, loss, or damage resulting from reliance on information obtained through the Site or from missed or inaccurate test results.


8. Intellectual Property

All content on this Site—including text, logos, graphics, videos, and design—is the property of Elimè and protected under intellectual property laws. You may not copy, reproduce, or exploit any part of the Site without written permission.


9. Privacy

Your submission of personal information through the Site is governed by our [Privacy Policy] (link). You agree that we may collect, use, and store your data in accordance with our policy and applicable laws.


10. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Site after any changes constitutes your acceptance of the revised Terms.


11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.


12. Contact Us

If you have any questions about these Terms, please contact us at:
Elimè Support
Email: jerry.stewart@elimehealth.com
Phone: 832-698-7447